CIS-PPM Certified Implementation Specialist – Project Portfolio Management (PPM) Exam

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Introduction
The ServiceNow Certified Implementation Specialist – Project Portfolio Management (PPM) Exam Specification defines the purpose, audience, testing options, exam content coverage, test framework, and prerequisites to become a ServiceNow Certified PPM Implementation Specialist.

Exam Purpose
The ServiceNow Certified Implementation Specialist – Project Portfolio Management (PPM) exam certifies that a successful candidate has the skills and essential knowledge to contribute to the configuration, implementation, and maintenance of ServiceNow PPM applications.

Exam Audience
The ServiceNow Certified Implementation Specialist Project Portfolio Management (PPM) exam is available to ServiceNow customers, partners, employees, and others interested in becoming a ServiceNow PPM Certified Implementation Specialist.

Exam Preparation
Exam questions are based on official ServiceNow training materials, the ServiceNow documentation site, and the ServiceNow developer site. Study materials posted elsewhere online are not official and should not be used to prepare for the examination.

Prerequisite ServiceNow Training Path
ServiceNow requires the completion of the following prerequisite training course(s) in preparation for the Certified Implementation Specialist – Project Portfolio Management exam. Information provided in the following ServiceNow training course(s) contain source material for the exam.
• ServiceNow Fundamentals (ILT)
• ServiceNow Get Started with Now Create (On Demand)
• ServiceNow Platform Implementation (ILT)
• Get Started with Innovation Management
• Project Portfolio Management (PPM) Fundamentals
• Performance Analytics (PA) Essentials
• Project Portfolio Management (PPM) Implementation Simulator
• ServiceNow Project Portfolio Management (PPM) Implementation – *Upon completion, the candidate will be eligible to collect a voucher for the Certified Implementation Specialist – Project Portfolio Management exam. Voucher may require payment.

Click here to explore the learning path.
Recommended Knowledge & Education

ServiceNow recommends completion of the following Training Course(s) and Certification(s) in preparation for the exam.
• ServiceNow Product Documentation Site
• ServiceNow Fundamentals
• ServiceNow Platform Implementation

Additional Recommended Experience
• General familiarity with general industry terminology, acronyms, and initialisms
• Six months field experience participating in ServiceNow deployment projects or maintaining ServiceNow instances

Exam Scope
Exam content is divided into Learning Domains that correspond to key topics and activities typically encountered during ServiceNow implementations. In each Learning Domain, specific learning objectives have been identified and are tested in the exam.

The following table shows the learning domains, weightings, and sub-skills measured by this exam and the percentage of questions represented in each domain. The listed sub-skills should NOT be considered an all-inclusive list of exam content.

1 PPM Implementation Overview 2%
• Overview of PPM
• PPM Business Outcome Model
• PPM Personas
• Now Create Methodology

2 PPM Application Overview 22%
• Plugins
• Tables & Data Models
• Properties & Preferences
• User & Role Administration
• Group Administration

3 Idea & Demand Configuration 21%
• Configuring Idea
• Idea to Task Process Flow
• Idea to Demand
• Defining Stakeholders
• Assessments
• Demand Visualization Capabilities

4 Project Configuration 21%
• Project Templates
• Project Workspace
• Planning Console
• Investment Portal
• Status Reports
• RIDAC

5 PPM Teamspace Configuration 2%
• Architecture
• Roles & Tables
• Teamspace Configuration

6 Resource Management Configuration 17%
• Resource Allocation Workbench
• State, Schedules, Calendars & Reports

7 PPM Financials 8%
• Cost Types & Fiscal Calendar
• Financial Baseline & Planning Grid
• Multi-Currency
• Rate Model
• Investment Funding

8 Time Tracking Configuration 5%
• Generate a Time Card
• Categories & Policies
• Rate Types

9 PPM Performance Analytics, Reporting & Dashboards 2%
• Performance Analytics
• Reporting
• Dashboards

QUESTION 1
Which of the following checks to see if the assessable record exists for the demand and creates an assessable record if none exists?

A. Validate Assessment Metrics for Demand
B. Auto Business Rule for Assessments
C. Update Demand State
D. Create OnDemand Assessment

Answer: D
Section: (none)
Explanation
Explanation/Reference:

QUESTION 2
Projects and which other artifact can be linked to either a program, a portfolio, both, or neither.

A. Demands
B. Test Cases
C. Resources
D. Stories

Answer: A
Section: (none)
Explanation
Explanation/Reference:

QUESTION 3
If Scenario Planning for PPM is installed, a portfolio manager can access the Portfolio Planning Workbench by
navigating to which of the following? (Choose two.)

A. Project module
B. Program Workbench
C. Portfolio Planning related link
D. Portfolio Planning Workbench module

Answer: C,D

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