C1000-038 IBM z14 Technical Sales

Number of questions: 45
Number of questions to pass: 29
Time allowed: 90.0 mins
Status: Live

This exam consists of 5 sections described below.

IBM Z Features and Architecture 36%
Describe currently marketed IBM Z processors, operating systems (z/OS, z/VM, z/VSE, z/TPF, and Linux), and related system software, middleware, and compilers.
Describe IBM Z specialty engines (IFL, zIIP, ICF, IFP and SAP processors) use and benefits.
Describe IBM Z models.
Describe IBM Z permanent and temporary capacity offerings (CoD, Capacity Provisioning, CBU).
Describe IBM Z security offerings (RACF, PKI, CPACF and Crypto Express, TKE, Pervasive Encryption, Multi-factor authentication, IBM Secure Service Container, EKMF).
Describe IBM storage compatibility options for IBM Z and LinuxONE.
Describe IBM Z connectivity options (I/O such as FICON, OSA, RoCE, zHyperlink and Coupling Options such as Infiniband, Integrated Coupling Adapter, Coupling Express Long Reach).
Describe IBM Z performance improvements (HiperDispatch, zHPF, Out of Order Execution, Virtual Flash Memory, Large Memory, zEDC, Guarded Data Facility, zHyperlink).
Describe IBM Z systems management (HMC, SE, zOSMF, SMF, RMF, IBM WAVE, STP, SSC etc.).
Describe software pricing options under z/OS, z/VM, and Linux on IBM Z and LinuxONE, including container and consumption-based pricing.
Describe IBM Z virtualization (PR/SM, z/VM, DPM, KVM).
Describe IBM Z architectural enhancements (SIMD, SMT, new instructions, Chip/Cache structure, PCIe, IFP, Secure Service Container, RAIM, VFM).
Describe LinuxONE models (e.g., Emperor II and Rockhopper II).
Describe Pervasive Encryption functionality and its benefits.
Describe potential uses of the 16U space feature for the z14 ZR1 – e.g. integrating storage, switches and other devices.

Evaluate Customer Environment and Plans 13%
Evaluate and document current customer environment (equipment, software, staff usage, satisfaction, need for change and growth).
Identify opportunities (Business Resilience, Workload Consolidation, Pervasive Encryption, MFaaS, DBaaS, DevOps, etc.).
Distinguish studies using tools (zPCR, zCP3000, zBNA, zSoftCap, zTPM, FICON Aggregation, Coupling Facility Analysis) methods, and processes to solve customer business problems.
Determine which tools are used to compare different platforms: Sizing, TCO analysis, etc., IT Economics [formerly Eagle study], Fit for Purpose).

Apply Information/Installation Planning / Migration Considerations 13%
Create accurate configuration for hardware; identify software and services based upon the needs and expectations of the customer.
Identify areas of risk to discuss with customer, relevant business partner(s), and IBM team: I/O options, Withdrawn from Marketing, future planning and availability, drawers for cards: z14/z14 ZR1 Sysplex compatibility.
Create a mutually developed implementation plan with the customer, including post install.
Describe and implement consolidation methodology.
Execute the Technical Delivery Assessment (TDA) process.

Business Resiliency 13%
Identify the elements of High Availability which enable an IBM Z environment to remain up and running without unscheduled outages (e.g., elements unique to single system environments, or multiple system environments in a single location, and multi-system-multi-location environment).
Identify the elements of Continuous Availability which enable an IBM Z environment to remain up and running without any outages (planned or unplanned).
Identify the elements of a Disaster Recovery solution which affect the ability of the business to continue to run.
Explain Recovery Time Objective (RTO) and Recovery Point Objective (RPO) and identify the technologies that support these objectives.
Identify IBM Z business resilience options and their capabilities, and alternative offerings, including (but not limited to) IBM BCRS and GDPS.
Given specific customer criteria and requirements, propose the appropriate Business Resilience solution, product, or process.

IBM Z Solutions: Security, Cloud, Analytics, SSC 25%
Identify the elements in an IBM Z environment that protect networks, data, and applications (e.g., Pervasive Encryption, CF encryption, Disk/Tape Encryption, Data Set/file system Encryption and database encryption and application encryption).
Identify common methods to reduce risk exposure, in encryption and cryptography.
Discuss solutions to exposures in the customer security environment in data security (encryption, data-at-rest, data-in-motion, permissions/access, multi-factor authentication, z/OS Encryption Readiness Technology, etc.).
Discuss solutions to exposures in the customer security environment in data security (encryption, data-at-rest, data-in-motion, permissions/access, multi-factor authentication, z/OS Encryption Readiness Technology, etc.).
Position cloud solutions (elements that are unique to IBM Z such as cryptography, RAS, Capacity on Demand, private versus public cloud) on IBM Z that differentiate it from cloud solutions on other platforms).
Describe Hybrid Cloud characteristics (e.g., hybrid offerings, Linux and containers on the cloud).
Describe the unique values of data intensive workloads running on IBM Z including reliability, availability, security and scalability.
Identify services that run in an SSC VM hosted on IBM Z/LinuxONE offered via IBM Cloud (e.g., Blockchain, IBM Cloud Hyper Protect).
Describe openness on the IBM Z platform (Mongo DB, Database as a service, etc.).

Overview
PartnerWorld Code: C0002100
Replaces PW Code: Not Applicable

Status: Live

The target audience for this certification includes those who are responsible for supporting and selling IBM Z solutions.

The IBM Certified Specialist – z14 Technical Sales Specialist:
Has approximately 3-5 years of experience supporting IBM Z servers and solutions.
Evaluates the IT infrastructure and understands the customer’s business environment in order to ensure the design and implementation of appropriate IBM Z solutions.
Performs requirements analysis, systems architecture/design, and planning/installation.
Provides ongoing support to ensure the customer is operational and that technical requirements are continually addressed.
Has an in-depth understanding of the IT Infrastructure and IBM Z architecture necessary to design and implement IBM Z solutions for customers.
Knows the hardware components and functions and how these differentiate the IBM Z platform including z14 and LinuxONE models.
Understands how to upgrade from earlier systems.
Understands the capabilities and benefits associated with different software and operating systems.
Is knowledgeable in key concepts relevant to IBM Z such as reliability, availability, scalability, security, systems management.

Recommended Prerequisite Skills

The successful candidate will have approximately 3-5 years of experience supporting IBM Z servers and solutions.

The sample test is designed to give the candidate an idea of the content and format of the questions that will be on the certification exam. Performance on the sample test is NOT an indicator of performance on the certification exam. This should not be considered an assessment tool.

Sample Test for Test C1000-038

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