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Examkingdom Salesforce Public Sector Solutions Exam pdf,
Best Salesforce Public Sector Solutions Free downloads , Salesforce Public Sector Solutions Dumps at Certkingdom.com
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To give you an idea of what to expect, here are some common topics that are typically covered in Salesforce certifications related to Public Sector Solutions:
Salesforce Basics:
Understanding Salesforce as a CRM platform.
Navigating the Salesforce interface.
Public Sector Industry Overview:
Understanding the unique needs and challenges of the public sector.
How Salesforce solutions can be tailored for government agencies, education institutions, and nonprofit organizations.
Government Cloud:
Salesforce Government Cloud features and capabilities.
Compliance and security considerations specific to the public sector.
Education Cloud (if relevant):
Features and capabilities of Salesforce Education Cloud.
How Education Cloud can be used in educational institutions.
Nonprofit Cloud (if relevant):
Features and capabilities of Salesforce Nonprofit Cloud.
How Nonprofit Cloud can be used in nonprofit organizations.
Data Management and Security:
Data security best practices in the public sector.
Managing data in a government or nonprofit context.
Automation and Workflow:
Configuring automation rules and workflows.
Customizing Salesforce for specific public sector needs.
Reporting and Analytics:
Creating and customizing reports and dashboards.
Using data to make informed decisions in the public sector.
Integration and Extensibility:
Integrating Salesforce with other systems and platforms.
Developing custom solutions for public sector clients.
Salesforce Certification Best Practices:
Tips and strategies for preparing for Salesforce certification exams.
Exam format, types of questions, and time management.
Remember that Salesforce certification exams may change, and new certifications may be introduced. To ensure you have the most current information on the syllabus and exam requirements, visit the official Salesforce certification website or contact Salesforce’s certification support.
Sample Question with Answers
QUESTION 1
A Public Sector Organization (PSO) is already using Grants Management from Public Sector Solutions and has users interacting with the PSO digitally via their Experience Cloud site. The Technical
Consultant has already configured the site to allow users to create support requests themselves; however, the support team in the PSO often creates Cases on behalf of external users. The PSO has
received feedback that users of the Site are unable to see Cases that the support team has created. What can the Technical Consultant configure to make Cases created by the support team visible to
the users of the site?
A. Change the Organization-Wide Default settings for Case to Public Read/Write
B. Create or modify a sharing set for the Profile used for the Site that gives access to Cases
C. Create or modify a permission set that gives access to Cases owned by the support team
D. Create or modify a share group for the Profile used for the Site that gives access to Cases
Answer: B
Explanation:
Sharing sets are used to grant access to records that are associated with a specific user or profile in a community. By creating or modifying a sharing set for the Profile used for the Site, the Technical
Consultant can ensure that external users can see Cases that are related to their accounts or contacts, regardless of who created them. Reference:
QUESTION 2
A customer wants to implement a customer community. Authenticated users will be able to log cases, manage their account and contact information, and apply/view their grant applications.
What two security settings should be configured to ensure the community is secure and no extra information is available to the authenticated community users?
A. Set up Sharing Rules to grant authenticated users access to their Cases. Applications, and Accounts B. Set Org-Wide Defaults for External Users to Hidden for everything
C. Set up Sharing Sets to grant authenticated users access to their Cases, Applications, and Accounts D. Set Org-Wide Defaults for External Users to Private for everything
Answer: BC
Explanation:
Org-wide defaults for external users determine the baseline level of access that guest users and authenticated community users have to records they do not own. Setting them to Hidden for
everything means that external users cannot see any records by default, unless they are explicitly shared with them. Sharing sets are used to grant access to records that are associated with a specific
user or profile in a community. By setting up sharing sets, the authenticated community users can access their own Cases, Applications, and Accounts, but not those of other users. Reference:
QUESTION 3
A Public Sector Organization (PSO) is implementing Public Sector Solutions. It has a requirement that they would like to keep a list of assessment indicators that their teams will use during inspections
and have those indicators mapped to regulatory codes that team members can reference. Leveraging the Public Sector Solutions data model, how can the Technical Consultant meet the requirement for the PSO?
A. Create a master-detail relationship between Regulatory Code and Assessment Indicator
B. Use the Regulatory Code Assessment Indicator junction object
C. Use the Assessment Indicator Regulatory Code junction object
D. Create a lookup relationship on both objects to a junction object called Regulatory Code Map
Answer: C
Explanation:
The Assessment Indicator Regulatory Code junction object is part of the Public Sector Solutions data model and it is used to create a many-to-many relationship between Assessment Indicators and
Regulatory Codes. This allows the PSO to keep a list of assessment indicators and map them to multiple regulatory codes that team members can reference. Reference:
QUESTION 4
A government agency using Public Sector Solutions often has to perform onsite visits for compliance inspections. Various internal teams across the government agency need to have visibility into and
collaborate on inspections. Which Public Sector Solutions feature should be used to automate inspection tasks works and drive internal collaboration?
A. OmniStudio
B. Action Plans
C. Data Raptors
D. Business Rules Engine
Answer: B
Explanation:
Action Plans are part of the Public Sector Solutions package and they are used to automate inspection tasks and workflows. Action Plans allow the government agency to create templates for
common inspections, assign tasks to team members, track progress and status, and collaborate on inspections using Chatter. Reference:
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