By Exam Title: Oracle Communications Order and Service Management Server 7 Implementation Essentials
Exam Number: 1Z0-493
Exam Price: $245.00 More on exam pricing
Format: Multiple Choice
Duration: 120 minutes
Number of Questions: 89
Passing Score: 70%
Validated Against: This exam has been validated against version 7.
Order and Service Management (OSM) Overview
Describe the requirements of an Order Management system for a Communications Service Provider
Describe the major features of Oracle Order and Service Management
Describe common use cases for Order Management
Using the Design Studio
Use the Design Studio for OSM cartdige implementation
Deploy a cartridge and submit sample orders from the Design Studio
Administration
Configure permissions, notifications and check alerts in the Administrator application
Configure security using WebLogic users and groups, security callback, security credentials and entities
Configure resources using the WebLogic console
Cartridge Configuration
Describe the project and cartridge concepts
Version and maintain multiple versions of cartridges
Use the cartridge management tool and the XML Import/Export tool functionalities
Configure composite cartridges
Extend existing sealed and non sealed cartridges with new features
Configuring Manual Tasks
Configure data used by a task during its execution
Configure permissions to execute and interact with a task
Configure behaviors to enhance the manual task in the Task Web client
Configure data instances to support manual tasks’ behaviors
Automation Framework Configuration
Associate automation plug-ins with an automated task
Use the automation framework variables and methods to interact with OSM orders and tasks from XQueries
Configure and develop a custom automation plugin
Order Recognition
Configure the values and XQuery for order recognition rules
Configure the XQuery in order validation rules
Configure the XQuery in data transformation rules
Order Orchestration
Model an orchestration order and a process
Model an orchestration sequence with orchestration stages
Create fulfillment modes, create fulfillment patterns and associate them through product specification
Configure orchestration dependencies
Describe an orchestration plan as viewed in the Order Management Web client
Handling Future Dated Orders
Configure future dated orders
Calculate the order start date for future dated orders
Fallout Management
Describe the typical fallout scenarios in Order Management
Describe the typical fallout notification and recovery functionalities in OSM
Delivering a Solution With OSM
Planify test strategies for an OSM project
Treat known and unknown issues using Oracle Support and Oracle forums
Use configuration management to support an OSM project
Architecture and Installation
Identify the components of the OSM architecture
Install and configure an OSM Server
Configure a high-availability architecture for OSM
OSM Web Clients
Use the Task Web client functionalities to interact with an order
Use the Order Management Web client functionalities to interact with an order
Enhance web clients with flexible headers, filters and custom menu options
Logging and Troubleshooting
View OSM logs and configure log level
Identify and correct common issues
Use OSM interfaces available for basic troubleshooting
Modeling Basic OSM Entities
Define data elements using data schemas and data dictionary
Describe orders data, permissions and lifecycle
Describe tasks permissions, states and statuses
Configuring Processes
Model process flows using tasks and subprocess
Model process flows using multi instance tasks and multi instance subprocesses
Use rules, joins and delay tasks in a process flow
Configuring Notifications
Model data change notifications in orders
Model event notifications in orders and tasks
Model jeopardy notifications in orders and tasks
Order Decomposition
Model order item specification properties and hierarchies
Use product classes and productClassMapping.xml to model products
Decompose order items using decomposition rules
Configure order components to define functions, system topology and granularity
Configure associated order items
Describe the ControlData structure created in the order data for orchestration
Configuring Fulfillment States and the Point of No Return (PONR)
Enforce the end-to-end visibility of Point of No Return (PONR)
Configure follow on orders
Compare Order Lifecycle Policy with product specification’s Fulfillment States
Configure state mapping with Fulfillment State Map
Describe fulfillment state composition with Order and Order Item Fulfillment State Composition Rule Set
Order Change Management
Submit revision orders from an upstream system and detect revision orders in OSM
Configure OSM for order change management
Predict a compensation plan based on in-fligh order information and revision order data
Predict possible scenarios while executing the compensation plan for a process
Using the Interfaces
Use the webservice interfaces to interact with OSM from an external system
Use the XML API interfaces to interact with OSM from an automated task
Oracle Reference Architectures for OSM
Describe OSM COM and SOM roles in the Rapid Offer Design and Order Delivery (RODOD) solution
Describe OSM SOM and TOM roles in the Rapid Service Design and Order Delivery (RSDOD) solution
QUESTION 2
A communications service provider has a solution modeled inside OSM sealed cartridges, which are part of a composite
solution. What three enhancements can be implemented
without unsealing the existing cartridges?
A. defining new fulfillment providers for new provisioning systems to decompose order items by target system
B. configuring new fulfillment dependency between two existing products
C. adding a new orchestration stage to the existing orchestration sequence to decompose order items by region
D. including new properties to the order item specification, so that the new property can be used during orchestration plan definition
E. using the existing granularity orchestration stage and changing the granularity for a billing function, so that products are billed as soon as they are provisioned.
Answer: C,D,E
QUESTION 3
A customer purchases ABC service for which a new order is submitted to Order Service Management (OSM). Activation
for this service is under execution, indicating that the point-of-no-return has not yet been reached, when the customer
decides to change the ABC service to XYZ service.
Which two OSM features can you use to handle the customer’s request?
A. Order Change Management
B. Order Fallout Management
C. Future-dated orders
D. Follow-on orders
E. Creation of new orders
Answer: A,D
QUESTION 4
Due to internal errors in a downstream system, one of the automated tasks is receiving an error response to a request sent from OSM. Considering that the error is an issue that could be resolved by simply retrying the request, identify the
functionality you would use to recover from this fallout scenario.
A. Order Change Management
B. Notifications
C. Jeopardy
D. automation framework transaction rollback
E. follow-on order
Answer: D
QUESTION 5
Why would you use the Security Callback feature?
A. to intercept user interaction with orders before they gain access to sensitive order data
B. to block users from accessing any OSM applications and interfaces
C. to intercept critical security alerts for OSM applications before they cause runtime exceptions
D. to allow administrative users to enable security alerts for OSM applications
E. to prevent users without administrative roles to access the WebLogic administration console
Answer: A
Explanation:
Referencehttps://docs.oracle.com/cd/E35413_01/doc.722/e35415/cpt_glossary.htm
QUESTION 6
You must implement a dependency between two order components within a product specification, where the dependent
order component will wait the amount of time defined in an order item property after the blocking order component
finishes its execution and before starting its own execution.
What are the two tasks required to configure this behavior?
A. defining a Wait Condition in the dependency, which is configured with the task state “Received”
B. defining a Wait For Condition in the dependency, which is configured with the task state “Completed”
C. defining a Wait For Condition in the dependency, which is configured with a data change notification
D. defining a Wait Delay in the dependency, which is configured with a fixed time duration
E. defining a Wait Delay in the dependency, which is configured with a duration expression
F. defining a Wait Condition in the dependency, which is configured with no delay duration
Answer: A,E
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