By Exam Number: 1Z0-345
Exam Title: Oracle Policy Automation Cloud Service 2017 Implementation Essentials
Associated Certification Paths Oracle Policy Automation Cloud Service 2017 Certified Implementation Specialist
Duration: 120
Number of Questions: 80
Passing Score: 68%
Validated Against: This exam has been validated against Oracle Policy Automation Cloud Service 12.2.
Format: Multple Choice
Complete Recommended Training
Oracle Service Cloud Learning Subscription (Individuals & Companies | Partners)
Additional Preparation and Information
A combination of Oracle training and hands-on experience (attained via labs and/or field experience) provides the best preparation for passing the exam.
Our certification exams are revised regularly to align with training and product release updates. Information about exam revisions and new topics are found on this page under ‘Validated Statement’ and within the exam topics below. Certifications reflect validated skills for year and product release version date of achievement. If you are preparing for this exam, we recommend you check these topics periodically to ensure your exam prep covers any new topics that may be added based on regular exam revision.
Getting Started with Rules/User Interface in Oracle Policy Automation (OPA)
Describe the creation of a basic policy model (e.g. components, steps, etc.)
Describe options for running and testing a policy model (e.g. in Oracle Web Determinations and the Debugger)
Create a basic data model for use in a policy model
Describe the capabilities, functionality, terminology, and concepts of OPA and its components
Attributes and Attribute Text
Define appropriate phrasing of attributes
Define variable attributes and use them in logical comparisons
Demonstrate the appropriate use of value lists in attributes
Construct Boolean and non-Boolean attributes from difficult source material
Construct attribute text
Verify automatic parsing and reparse as appropriate
Writing Rules and negations
Identify the various components of a rule and verify how rules link together
Identify the appropriate styles to use when writing rules
Validate and check rules
Explain how to avoid using multiple conclusions
Conclusions and Conditions
Identify conclusions and conditions in source material
Structure table rules from source material (e.g. with answer choices covering Excel vs. Word )
Analyze a networks of rules, including attribute levels
Grouping Operators and Intermediate Attributes
Explain the correct uses of AND and OR in the same rule, using a grouping operator
Write more complex rules in Microsoft Word using grouping words or phrases
Comparisons and calculations in rules
Identify a basic comparison to properly formatted data/value in a rule
Compare one attribute to another attribute as a condition of a rule
Use functions in the rule conclusion
Use complex expressions to perform calculations in a rule
Rule Tables in Word and Excel
Explain how to prove conditional calculations in a Word rule table
Create and test Excel tables proving both boolean and variable attributes
Entities and Relationships
Explain entities, entity-level attributes, and their use in rules
Create entity relationships with appropriate text
When to use Entities and Reasoning with Entities
Identify considerations when modeling entity rules from source material
Model entity rules from source material
Identify reasoning from one entity to another
Create rules that use relationships/infer entities
Use built-in entity functions in rules
Infer a global attribute from an entity level attribute
Testing Rules
Create and save basic test cases
Test entities in the debugger/identify instances
Test rules using entities/relationships in the debugger
Creating Interviews
Create a basic interview
Use the Debugger to test your interview
Control the interactions on and between screens
Create interview screens that collect entity instances and entity-level data
Enhancing Interviews
Explain the purpose and use of goals and checkpoints in an interview
Conditionally display screens and screen controls
Create appealing interviews (use of substitution, custom styling, containers, images and other screen controls)
Describe how the Policy Automation can be used in other languages (limitations, coverage, etc.)
Data Validation
Prevent a user from entering invalid data or combinations of data based on inferred logic
Warn a user that a data input may be incorrect
Explanations, Audit Reports and Forms
Differentiate explanations and audit reports, and where they should be used
Show and configure an explanation to show or hide detail as required
Create a form containing interview data and add to interview screen
Display entity level data and explanation in a form
OPA Hub Deployments, Users, and Security
Activate and test a Hub project
Deploy and rollback versions in the Hub
Explain the different roles available on the Policy Automation Hub
Create, update, and disable Hub users
Data Mapping, Integration, Connector Framework and mobile
Set up data mappings for an Oracle Service Cloud interview (input/output)
Bind an entity and associated attributes to an Oracle Service Cloud Object
Resume saved interview checkpoints
Automate decisions with a web service
Explain the limitations of the OPA Mobile Application and when the Software Development Kit (SDK) should be used
Embedding an Interview in Customer Portal, Agent Desktop and Chat
Embed an interview that uses data (e.g. pre-seeded with portal data from Oracle Service Cloud or through another connector)
Deploy an interview (e.g. anonymous and/or logged in users such as Agents within Agent Desktop and/or chat)
Planning a Policy Automation Project
Identify common use cases for OPA within an organization
Identify which roles are required to work on a Policy Automation project
Collaboration
Explain when to use Collaboration with a Policy Automation project
View and rollback changes in a collaborative project
Use Inclusions functionality to import common rules and screens
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