By Number of questions: 69
Number of questions to pass: 54
Time allowed: 90 mins
Status: Live
This exam consists of 5 sections described below.
Section 1: Qualification
Given access to appropriate customer personnel, perform initial interface so that a determination is made that there is a match between the customer’s expectations and IBM SmartCloud Application Performance Management (SCAPM) solution.
Given access to appropriate customer personnel, review customer’s environment so that a determination can be made that the customer’s infrastructure is supported by SCAPM solution.
Section 2: Customer Consideration
Given access to appropriate stakeholders, identify the customers pain points and how they correlate to their business objectives and their critical applications so that a IBM SmartCloud Application Performance Management (SCAPM) solution is determined.
Given access to the appropriate customer staff, collect and format data so that it demonstrates a clear understanding of the customer’s objectives and priorities in implementing a SCAPM solution.
Given input from various teams that are stake holders of the monitoring solution, perform gathering of the requirements so that the customer’s common needs vs. individual team’s wants are identified.
Section 3: Customer’s Environment
Given access to appropriate customer personnel, develop a comprehensive understanding of the customer environment (topology and architecture) so that the most effective IBM SmartCloud Application Performance Management solution (SCAPM) can be created.
Given a customer’s application design and architecture as they relate to the customer’s security needs, identify the customer’s security concerns, so that it can be articulated how the customer’s concerns can be addressed by SCAPM.
Section 4: Solution Knowledge
Given access to appropriate customer personnel, articulate the value proposition of IBM Tivoli Composite Application Manager for Application Diagnostics (ITCAM for AD) so that the customer understands how the solution fulfills their application performance management needs.
Given an understanding of the customer’s environment and requirements, articulate the value proposition of ITCAM for Transactions so that the customer understands how the solution fulfills their application performance management needs.
Given a deep understanding of the capabilities of ITCAM for Applications, articulate to a Customer the value propositions that ITCAM for Applications so that the customer understands how the solution fulfills their application performance management needs.
Given an understanding of the customer’s environment and requirements, articulate the value proposition of ITCAM for Microsoft Apps so that the customer understands how the solution fulfills their application performance management needs.
Given customer requirements, identify the relevant features of IBM Tivoli Monitoring (ITM) so that the customer’s application performance management needs are met.
Given an understanding of the customer’s environment and requirements, articulate the value proposition of ITCAM for SOA so that the customer understands how the solution fulfills the customer’s Web services management needs.
Given the customer requirements, articulate the value proposition of ITCAM for Messaging so that the customer understands the value add to the APM solution.
Given an understanding of ITM capabilities as derived from ITM documentation and additional resource, articulate the value proposition and capabilities of ITM so that the customer understands ITM’s benefits.
Given a customer’s need for dashboards to display the health of critical applications and lines of business, articulate the features and rapid deployability of the SCAPM UI so that the customer understands the value of the SCAPM UI.
Given the customer integration requirements with new or existing solution(s), provide an appropriate integrated solution so that the customer’s needs are met.
Section 5: Solution Design
Given a list of customer issues, create scenarios that illustrate how IBM SmartCloud Application Performance Management (SCAPM) can provide rapid resolution of problems impacting the business so that quick ROI is demonstrated.
Given access to appropriate customer personnel, identify the customer’s critical applications and develop a phased monitoring solution so that rapid ROI can be achieved.
Given an understanding of customer’s requirements and architecture, create situational scenarios for a customer solution so that a feasible application performance management solution is articulated.
The sample test is designed to give the candidate an idea of the content and format of the questions that will be on the certification exam. Performance on the sample test is NOT an indicator of performance on the certification exam. This should not be considered an assessment too
Sample Test for Test C9560-658
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This exam has an Assessment Exam option: A9560-658 Assessment: Fundamentals of Applying SmartCloud Application Performance Management Solutions V1
Assessment exams are web-based exams that provides you, at a cheaper costs, the ability to check your skills before taking the certification exam.
This assessment exam is available in: English
Passing the exam does not award you a certification, and it is only used to help you assess if you are ready or not to take the certification exam.
You can register for it at Pearson VUE and it will provide you a score report, showing you how you did in each section.
Courses and publications are offered to help you prepare for the certification tests. The courses are recommended, but not required, before taking a certification test. When preparing for the certification test, keep in mind that real world experience is required to stand a reasonable chance of passing the certification test. Courseware does not replace the requirement for experience. Please note that course offerings are continuously being added and updated. If you want to purchase a training course, feel free to contact an IBM Global Training Provider.
Product Documentation
Tivoli Common Reporting
Tivoli Monitoring
Product Features
Tivoli Integrated Portal
Tivoli Composite Application Manager for Microsoft Applications
Product Features
Tivoli Composite Application Manager for Transactions
Product Features
Tivoli Composite Application Manager for Applications
Tivoli Composite Application Manager for Application Diagnostics
Overview
PartnerWorld Code: 24014801
Replaces PW Code: 24014701
Status: Live
An IBM Certified Solution Advisor – SmartCloud Application Performance Management (SC/APM) Solutions V1 determines business-critical needs within a customer environment and identifies the appropriate SC/APM Solution. This person will convey a solution concept to fulfill the customer’s needs as defined above. The solution will focus on IBM SmartCloud Application Performance Management but includes other components as appropriate.
Key areas of competency include:
Explain the SC/APM concepts.
Describe how the customer can realize the benefits of SC/APM within their environment to meet short term and long term goals.
Map customer’s requirements to the SC/APM offerings.
Recommended Prerequisite Skills
Required Prerequisite Skills:
The following qualifications are requirements for success:
Working knowledge of SC/APM principles and concepts.
Working knowledge of key SC/APM components.
Conceptual knowledge of networking environments, operating systems, relational databases, application environments, firewalls, network protocols, and proxies.
Ability to articulate SmartCloud APM value concepts and ROI.
Understanding of these key products
IBM Tivoli Composite Application Manager-AD
IBM Tivoli Composite Application Manager-SOA
IBM Tivoli Composite Application Manager-Transaction (ISM, Tracking, Robotics, WRT)
IBM Tivoli Monitoring
Tivoli Integrated Portal
Tivoli Common Reporting
Application Performance Manager UI
ITCAM for Apps
ITCAM for Microsoft Apps
6. Understand solution and integration points
TADDM
Netcool/OMNIbus
TBSM
QUESTION 1
If a customer is receiving performance complaints on a Linux server, where is the best place to view the real-time monitoring data for the server in question?
A. Tivoli Data Warehouse
B. Linux OS Workspace view in the Tivoli Enterprise Portal Client
C. Linux OS Workspace view in the Tivoli Enterprise Monitoring Server
D. connect to the monitored server and run the $ITM_HOME/bin/view_statistics.sh script
Answer: C
QUESTION 2
A customer has a large and complex application environment. These IBM Tivoli Composite Application Manager (ITCAM) for Applications agents have been recommended to monitor the customer’s environment:
– Operating systems agents for all servers, including Linux, AIX. and Microsoft Windows
– ITCAM Agent for Lotus Domino
– ITCAM Agent for PeopleSoft Enterprise Application Domain
– ITCAM Agent for PeopleSoft Enterprise Process Scheduler
– ITCAM Agent for SAP Applications
– ITCAM Agent for DB2
– ITCAM Extended Agent for Oracle Database
Which task would help the customer get quick value from these agents?
A. Use ITCAM for Application Diagnostics to create reports with data from multiple agents.
B. Use ITCAM for Transactions to track transactions between the IBM DB2 and Oracle databases.
C. Use dynamic linking in the IBM Tivoli Enterprise Portal to move between PeopleSoft and SAP workspaces.
D. Use the Application Performance Management User Interface to view health dashboards and to get a consolidated perspective into the health of each application.
Answer: B
QUESTION 3
What are two supported applications for the IBM Tivoli Composite Application Manager for Application Diagnostics HTTP agent?
A. Apache Tomcat
B. IBM HTTP Server
C. WebSphere Portal Server
D. Internet Information Server
E. Sun Java System Application Server
Answer: A,E
Reference: http://www-01.ibm.com/support/knowledgecenter/SS3JRN_7.2.1.1/com.ibm.itcamfapps_ad.doc_7211/i tcam_71_http_tema_help/kht_overview.html
QUESTION 4
In order to create an IBM SmartCloud Application Performance Management solution, which step is taken after the customer’s issues are understood including the business impact?
A. call IBM Support
B. consult with an IBM software architect
C. review the data center diagram to verify the issues
D. prioritize the issues according to the business impact with the customer
Answer: D
QUESTION 5
What is the best method of communication to understand the client requirements?
A. conduct a client requirements survey
B. facilitate a client requirements presentation
C. send and receive client requirement e-mails
D. perform a timely review and in-person meetings with client and technical team members related to application information
Answer: D
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