By Number of questions: 56
Number of questions to pass: 36
Time allowed: 75 mins
Status: Live
This exam consists of 6 sections described below.
Section 1: Planning
Given a project contract, knowledge of IBM Tivoli Composite Application Manager for Application Diagnostics V7.1 (ITCAM for AD) product and customer’s computing environment information; review the contract and customer computing environment so that the project scope can be fully understood.
Given appropriate customer monitoring environment documentation, access to the related customer’s engineers and access to the customer’s monitoring application; review the documentation and interview the customer engineers so that the customer’s environment is defined and documented.
Given the customer’s computing environment documentation and information collected from the customer and project scope; review the customer’s computing environment so that ITCAM for AD requirements are met.
Given appropriate information of the existing ITCAM for AD environment, access to the system and customer’s requirement for the new ITCAM for AD environment; analyze the existing ITCAM for AD installation and configuration so that a detailed upgrade plan is created.
Given the project contract, customer’s requirement and knowledge of the customer’s computing environment; review the project scope and customer’s requirement so that a deployment architecture is created.
Given the number of DCs to connect to the MS, the number of requests per minutes, the archive sampling rate, the Monitoring level for DCs, and the number of days to keep in the Database (OCTIGATE); suggest the minimum required components so that the ITCAM for AD size is determined.
Given a customer’s specific requirements for reporting through situations and workspaces and the product’s documentation; examine and compare the provided “out-of-the-box” situations and workspaces to determine if customization is needed.
Given a target machine to deploy an agent, the location of the installation code, a predefined (or not) response file, and the level of user experience; run an assessment of options so that a deployment method is determined.
Given a J2EE administrator, configuration files, and product documentations; identify and document key parameters so that the target J2EE environment configuration and security details are reviewed.
Section 2: ITCAM for AD V7.1 Basic Installation and Configuration
Given all the hardware and OS pre-requisites are met, a method of installation has been chosen, and the middleware software installation media; proceed to the installation of the database management server, create the IBM Tivoli Composite Application Manager for Application Diagnostics V7.1 (ITCAM for AD V7.1) Managing Server (MS) database and tablespaces so that the server is ready for the installation of the ITCAM for AD V7.1 MS component.
Given that the middleware pre-requisite components have been installed and configured, install the ITCAM for AD V7.1 MS component and perform the initial configuration steps, so that the ITCAM for AD V7.1 MS is ready to control and collect information from the Data Collectors (DCs) that will be deployed to the target application servers and HTTP servers.
Given a supported WAS and all other pre-requisites met, install and configure the ITCAM for AD V7.1 DC and ITCAM for AD Tivoli Enterprise Monitoring Agent (TEMA), so that it can communicate and transmit monitoring information to the IBM Tivoli Monitoring (ITM) infrastructure and optionally, to the ITCAM for AD V7.1 MS.
Given a supported J2EE Server and all other pre-requisites met, install and configure the ITCAM for AD V7.1 DC and ITCAM for AD TEMA, so that it can communicate and transmit monitoring information to the ITM Infrastructure and optionally, to the ITCAM for AD V7.1 MS.
Given a supported HTTP server and all other pre-requisites met, install and configure the ITCAM for AD V7.1 HTTP Agent so that it can communicate and transmit monitoring information the ITM Infrastructure.
Given a properly functioning existing installation of ITCAM for Application Diagnostics, J2EE or WebSphere, upgrade it to Version 7.1 so that it can be running at the current level of the product.
Section 3: ITM Integration Steps
Given the ITCAM for Application Diagnostics Installation Media, install the ITCAM for Application Diagnostics application support into the IBM Tivoli Monitoring (ITM) Infrastructure so that it will be able to properly process and display the data collected by the ITCAM for Application Diagnostics agents.
Given the install media, install the agents for ITCAM for Application Diagnostics (KYN, KYJ, KHT).
Given the Tivoli Enterprise Portal (TEP) information and a working MSVE, configure the support file for the MSVE to so that it will be able to launch the TEP in context.
Given the TEP Context Launch in the MSVE shows only ITCAM for Application Diagnostics monitoring workspaces, views and navigation items; launch the TEP inside the MSVE and view ITM Situation Events that are active for ITCAM for Application Diagnostics .
Given the proper ITCAM for Application Diagnostics documentation, know and understand each attribute collected and the purpose for each collected attribute.
Section 4: Customization and Administration
Given access to an ITCAM for Application deep-dive console, list settings commonly used for performance tuning and adjusting the monitoring scope for a Data Collector (DC).
Given the required ITCAM for Application Diagnostics resources, follow the steps to tune and configure the Managing Server (MS) database (OCTIGATE).
Given the required ITCAM for Application Diagnostics resources, follow the steps to set default DC monitoring levels.
Given the required ITCAM for Application Diagnostics resources, follow the steps to create a custom group.
Given the required ITCAM for Application Diagnostics resources, follow the steps to create a custom DC configuration.
Section 5: Troubleshooting
Given a described problem and access to Data Collector (DC) configuration and log files, determine the need to make changes so that the logging level is adjusted.
Given a specific J2EE application, product and deployment documentation, configuration files and access to the J2EE directories; extract the relevant parameters so that the log files locations are determined.
Given abnormal DC’s performance metrics, access to DC configuration and log files, and the imperative to troubleshoot deeper; determine the needed changes so that the logging level is appropriately adjusted.
Given an error condition that cannot be resolved, execute gather script to collect application and environment information to have useful information to provide to support.
Given a specific problem scenario on the MS, required log files and system information; determine the root cause of the problem. .
Given a specific problem scenario with the agent, required log files and system information; determine the root cause of the problem.
Given a specific installation problem description, required log files and system information; determine the reason for the failing installation.
Given a situation of an expired/changed password of a runtime component, identify which one and reset it to resume normal operation.
Section 6: Product Usage
Given the Client Request, Client Request Start, Response Time (ms), Accumulated CPU (ms), Idle Time (ms), User Id, Snapshot Date, Snapshot Time, Platform CPU %, Application Server Name, Application Server IP Address, Total Thread Count, JVM CPU,
of Requests,
of Live Sessions , JVM Heap Size, and Average response Time; determine which request is taking the longest response time, longest Idle Time and highest amount of CPU time and which request is Hung and taking the longest response time, longest Idle Time and highest amount of CPU time, as well which Last Known Class, Last Known Method, Last Known Action was taken the longest time and which request is having locking issues.
Given Throughput per hour, Throughput per Minute, Throughput per Sec, Response Time(ms), CPU Time(ms); determine which request are taking the largest Throughput per hour, Throughput per Minute, Throughput per Sec, Response Time(ms), CPU Time(ms) for a given Time Frame.
Given the Server Name, Client Request/Transaction, Start Date/Time, Thread/Task ID, Total Resident Time (ms), User ID, Snapshot Date, Application Server Name, Snapshot Time, Application Server IP Address, Platform CPU % Utilization, Total Task Count, Transaction, Resident Time, Priority, Last Known CPU, Task Type, Current Action, Task Status, Group/Server , Platform, Schedule Name, Current Level, Current Sampling, Schedule Change/Override, Depth, Event Type, Event Data, Elapsed Time (ms), CPU Time (ms), Elapsed Time (ms),and CPU Time (ms); determine which method calls are having the slowest response time and highest CPU time.
Given the Server Name, Client Request/Transaction, Start Date/Time, Thread/Task ID, Total Resident Time (ms), User ID, Snapshot Date, Application Server Name, Snapshot Time, Application Server IP Address, Platform CPU % Utilization, Total Task Count, Transaction, Resident Time, Priority, Last Known CPU, Task Type, Current Action, and Task Status; determine which method is causing the transaction to hang.
Given the Application Server Name, Application Server IP Address, Timestamp, Class Name, Request Name, Request Type, Allocating Class, Line Number, Estimated Bytes Used,
of Objects,
of Objects Surviving Last GC, Growth %, Growth Rate (
/sec), Growth Time Interval (sec), Oldest Object Age (sec), and Avg. Object Age (sec); determine which class is having memory leaks.
Given the Environment Data, JDK Version, Initial Java Heap Size, Maximum Java Heap Size, Installation Directory, Class Path, Library Path, App Server, Startup Directory, Listening Port, Registered EARs, Registered WARs, Registered WARs, JDBC Connection Pools, Source Files, Source types, Unmatched and Matched, Server, Full Match, Full Pathname/Size Match, Full Pathname Match, Comparison Only and Authoritative Only use; determine what is different between the Authorative Server and the other Servers.
Given the Trap conditions: Average Platform CPU %, Average JVM CPU % , JVM Heap Size , Average JVM Heap Size after GC, Request Frequency, Number of Sessions, Application Trap Occurrence, CPU Time , Resident Time – In-Flight, Resident Time – Complete, Resident Time – Misbehaving Transaction, Uncaught – Exceptions, Lock Acquisition Time – In-Flight, Lock Acquisition Time – Completed, of occurrences of every request after which the trap will be deactivated, Component/Method Trace, Stack Trace, Thread Dump, Send SNMP Trap, and Send an email; set the appropriate trap conditions that are required.
Given information from the Problem Tab, Memory Tab, Transitions Tab, Resources Tab, Traps Tab, Log Tab and Configuration Tab, determine the root cause of the problem.
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Sample Test for Test C9560-568
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This exam has an Assessment Exam option: A9560-568 Assessment: IBM Tivoli Composite Application Manager for Application Diagnostics V7.1 Implementation
Assessment exams are web-based exams that provides you, at a cheaper costs, the ability to check your skills before taking the certification exam.
This assessment exam is available in: English
Passing the exam does not award you a certification, and it is only used to help you assess if you are ready or not to take the certification exam.
You can register for it at Pearson VUE and it will provide you a score report, showing you how you did in each section.
Courses and publications are offered to help you prepare for the certification tests. The courses are recommended, but not required, before taking a certification test. When preparing for the certification test, keep in mind that real world experience is required to stand a reasonable chance of passing the certification test. Courseware does not replace the requirement for experience. Please note that course offerings are continuously being added and updated. If you want to purchase a training course, feel free to contact an IBM Global Training Provider.
Classroom Course
Course Title: IBM Tivoli Composite Application Manager for Application Diagnostics 7.1 Usage Workshop
Course Duration: 2.0 Days
Course Number: TM690G
Course Abstract: IBM Tivoli Composite Application Manager (ITCAM) for Application Diagnostics provides real-time problem detection, analysis, and repair to help maintain the availability and performance of on-demand composite applications. In this hands-on workshop, you learn:
1.Key concepts of ITCAM for Application Diagnostics
2.Architecture of ITCAM for Application Diagnostics
3.Product configuration
4.How to use the product to monitor for availability.
5.How to perform problem determination.
6.Troubleshooting with both the Application Monitor (deep-dive) interface and the Tivoli Enterprise Portal
Business Partners – This course does qualify for You Pass We Pay.
QUESTION 1
Users are reporting that the IBM Tivoli Composite Application Manager for Application Diagnostics V7.1 Managing Server homepage is not displaying. What is the first thing to check after logging into the Linux system?
A. execute <MS_HOME>/bin/am-status.sh
B. verify the installation prerequisites have been met
C. run the script <MS_HOME>/bin/MS_Gather_Data.sh
D. run the ps -ef command to see if the WebSphere server hosting the Visualization Engine is running
Answer: D
QUESTION 2
Which two commands initiate the configuration process of IBM Tivoli Composite Application Manager for Application Diagnostics V7.1 Agent for WebSphere Applications on UNIX/Linux? (Choose two.)
A. tacmd manage
B. itmcmd manage
C. tmcmd agent -C was
D. itmcmd config -A yn
E. tacmd agentConfig yj
Answer: B,D
QUESTION 3
A customer is running IBM Tivoli Composite Application Manager for J2EE V6.1 (ITCAM for J2EE) to monitor its WebLogic servers. However after having heard about new features of IBM Tivoli Composite Application Manager for Application Diagnostics V7.1 (ITCAM for AD), the customer is considering an upgrade. What is a possible approach to satisfy the customer’s needs?
A. If the customer has FP4 or above for ITCAM for J2EE, Data Collector must be upgraded before updating Tivoli Enterprise Monitoring Agent (TEMA).
B. Only a fresh installation of ITCAM for AD V7.1 is possible.
C. If the customer has FP4 or above for ITCAM for J2EE, upgraded TEMA will work with older data collector.
D. If the customer has FP4 or above for ITCAM for J2EE, Data Collector and TEMA must be upgraded at the same time.
Answer: C
QUESTION 4
In the Managing Server Visualization Engine, what is the minimum level of monitoring required to view a stack trace?
A. Level 1
B. Level 2
C. Level 2+
D. Level 3
Answer: A
QUESTION 5
Which menu option in the Managing Server Visualization Engine is used for Historical Reporting?
A. Availability
B. Administration
C. Problem Determination
D. Performance Analysis
Answer: D
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