C9020-663 IBM Systems: Storage Systems

Number of questions: 60
Number of questions to pass: 36
Time allowed: 90 mins
Status: Live

This exam consists of 5 sections described below.

Customer requirements 13%
Identify customer business drivers and goals as they relate to IBM business critical storage solutions.
Identify customer technology requirements as they relate to IBM business critical storage solutions.
Identify requirements of a customer’s physical environment as they relate to IBM business critical storage solutions.

Pre-sales technical support 20%
Describe differences among the DS8000 hybrid flash systems and DS8880 all-flash systems and other IBM storage systems..
Describe technical capabilities of the DS8000 hybrid flash and DS8880 all-flash systems.

Solution architecture 27%
Describe a system that meets customer requirements.
Describe a replication solution that utilizes metro, global, three-site and four-site environments including sizing of connectivity requirements and copy services.
Describe licensing requirements appropriate for customer needs.
Identify requirements and benefits of additional external software.
Describe the TDA process.

Solution design and implementation 23%
Describe license management in the DS8000 hybrid flash and DS8880 all-flash systems.
Describe concepts associated with DS8000 hybrid flash and DS8880 all-flash systems’ storage capacity.
Given a scenario, recognize critical factors in sizing storage solutions.
Given a scenario, recognize critical factors in host connectivity.
Given a scenario, describe copy services capabilities.
Describe remote support capabilities.
Describe local alerting features and functions.
Describe security features and functions.

Tools, features and resources 17%
Describe processes used to meet performance requirements.
Describe advanced functions.
Given a scenario, describe processes, procedures, or resources to help resolve installation and implementation issues.
Describe additional fee-based services and resources.

Overview
PartnerWorld Code: 23002406
Replaces PW Code: 23002405

Status: Live
This IBM Business Critical Specialist can work independently to provide pre-sales technical support, solution design including SAN, and implementation planning for the current IBM System Storage DS8000 Hybrid Storage and DS8880 All Flash family in an open systems and/or IBM z Systems mainframe environment to meet customer requirements. This specialist can identify customer requirements and architect and design appropriate solutions to meet the requirements.

IBM products included on this certification exam include IBM DS8884, IBM DS8886, IBM DS8888, IBM SAN, IBM Spectrum Control, IBM Spectrum Protect and IBM SAN Volume Controller with IBM Spectrum Virtualize software.

This specialist can perform the following tasks without assistance: articulate the differences (from other IBM storage) and/or advantages of currently marketed IBM System Storage DS8000 solutions in an IBM z Systems or open systems environment; correctly position the IBM System Storage DS8000 Hybrid Storage and DS8880 All Flash family in the IBM storage solutions portfolio; be familiar with general features of current and previous IBM DS8000 systems for purposes of upgrades and compatibility; have knowledge of IBM tools used to size and design a configuration to meet requirements (Disk Magic, Capacity Magic, eConfig); take technical responsibility for the pre-sales and pre-installation Technical Delivery and Assurance (TDA) process; recommend options for advanced functions appropriate to the OS environment, e.g., Global Copy, FlashCopy, Metro Mirror, Global Mirror, Metro/Global Mirror, QoS, thin provisioning, z/OS Global Mirror, HyperSwap, dataset FlashCopy, PAV, zHPF, and distributed data backup; understand architectural features, e.g., encryption, tiering, Transparent Cloud Tiering, RAS, and VMware integration; verify the interoperability of the solution via System Storage Interoperation Center (SSIC) in the customer environment; understand and position the integration with PowerHA, IBM Spectrum Storage family, GDPS, and other IBM products; possess knowledge of the IBM support organization and resources and where to find assistance when needed; understand options available for migration and environments where they are applicable; have a basic understanding of Logical Storage Subsystem (LSS) and how it relates to copy services; understand basic concepts of DS8000 GUI and DS8000 CLI and have a basic understanding of financial concepts, e.g. budget, ROI, TCO, TCA, OPEX and CAPEX.

This specialist can perform the following tasks with assistance: provide post-sales support of the solution; develop a migration strategy; work in heterogeneous operating system environments, e.g., mainframe and open systems; and design business continuity solutions.

This specialist can use the following tools and resources: Knowledge Center; Disk Magic; Capacity Magic; STAT; eConfig; TDAs; IBM Sales Manual; System Storage Interoperation Center (SSIC); and Redbooks..

Recommended Prerequisite Skills
Three months experience in an IBM System Storage DS8000 Hybrid Storage and DS8880 All Flash family pre-sales technical support role
24 months or more general storage experience and enterprise class storage experience
Understand implementation of a current IBM System Storage DS8000 Hybrid Storage and DS8880 All Flash family system in an open systems and/or mainframe environment and knowledge of upgrade path(s) from legacy IBM DS8000 family products
Understand SAN technology to support business critical solutions
Capability to work independently and effectively in complex environments

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